King Fence is a fence contractor that’s been in business for decades based in Burlington, Ontario. Its About Us page references something called the King Fence Promise, which is a 2 year guarantee of workmanship by King Fence from the date of installation on all fences. This is a definitive contractor warranty that applies to how the fence is installed – it’s not a warranty on the products themselves.
In addition, the company notes that it uses materials from “top quality Canadian manufacturers” who support the warranties they offer. These are product warranties written by the various manufacturers with their support. Since vinyl, modular iron, chain link and wood products differ by project, King Fence does not detail the material warranties that are provided by other manufacturers.
For property owners and commercial clients in Burlington, Hamilton, Oakville, Mississauga and the surrounding areas, this means that there are two steps of protection – King Fence supports the installation work for two years, and manufacturers likely provide additional coverage on materials per their policies and length of time supporting those materials.
King Fence installers are fully insured and carry a minimum of five years of experience, meaning that this is a consistent standard. The company urges customers with questions about exact material warranties to check their contract, invoice, any product warranty literature and contact King Fence with any questions.
King Fence offers a workmanship warranty known as the King Fence Promise, which guarantees the workmanship on all fences for two years from the date of installation. This is a contractor warranty that applies to how the fence is built on your property from post installation to leveling and assembly. In addition, King Fence uses materials from reputable Canadian manufacturers that provide their own separate material warranties. These manufacturer warranties are not defined by King Fence and can differ by manufacturer and product type (vinyl, modular iron, chain link, wood, etc.). Together, the King Fence Promise and any applicable manufacturer warranties create layered protection, but exact coverage for a particular project is always determined by the written contract and manufacturer’s documentation.
Fast Facts
- The King Fence King Fence Promise guarantees workmanship for two years from the date of installation on all fences.
- The company buys materials from Canadian manufacturers who support the warranties they offer.
- Material warranties are not standardized by King Fence; they are provided by third-party manufacturers and support their own policies.
- All installers working for King Fence are fully insured and carry a minimum of five years of experience.
- For accurate coverage information, King Fence advises customers to check their contract, invoice and any product warranty literature, and contact them with questions.
When you invest in a fence, you want to know that the company that’s building it will stand behind its work. King Fence – Burlington’s fence contractor that’s been in business for over 40 years – has this direct with what it calls the King Fence Promise.
It’s stated on the company’s About Us page that this promise is a guarantee of King’s workmanship for two years from the date of installation. The same page notes that a two-year guarantee exists on all of its fences.
In practical terms, this is a clearly defined contractor warranty: if something happens within that time frame – and it appears tied to how the fence was installed – then King Fence has committed to standing behind its work.
This coverage – a workmanship warranty – is separate from coverage on materials themselves. There are two main components when King Fence builds something:
- The installation work completed by King Fence’s employees
- The materials sourced and supplied by various manufacturers/distributors
The King Fence Promise focuses specifically on installation as it relates to work performance and certain protocols supported by having full-time employees. For example, proper post depth for concrete footing holes, alignment/stability of posts/sides/latch-gates and panel/board assembly fall under completion craftsmanship; if something clear and obvious goes wrong and it’s within the 2-year time frame post-installation, this is what King’s promised to back.
As for materials sourced (vinyl, metal, or wood), King Fence prides itself only on using reputable Canada-based manufacturers/distributors who “stand behind the warrantees that they offer.” This sentence is key; it notes manufacturer offered/written warranties on many products used but simultaneously separates King’s operation from having anything to do with those warranties.
There’s no tangible material warranty term quoted on kingfence.com because these are produced by different manufacturers. As noted previously, there are vinyl options as well as modular iron/chain link/wood planking components; each types’ installment can rely upon different brands depending which one decided to sell their product at what price point.
Thus while some products have long-term or limited warranties (in King’s opinion), they do not attempt to qualify them with any terminology that’s found on their own site.
Therefore – in Burlington, Hamilton, Oakville, Mississauga and surrounding towns – there’s a layered experience. The King Fence Promise covers craftsmanship guaranteed for two years or the option to come back if there’s an issue where it was clear something was done incorrectly without an act of God in between.
However with materials utilized – vinyl/metal/wood products to hold under consideration – there may be other applicable coverage based on separate policies (longer or shorter).
Ultimately it’s up to property owners should they have questions about exact materials used through their contractual agreement/invoice/sign-off paperwork with product documentation lit up at initial presentation/installation.
The best way to seek clarification if there’s a concern after building is to contact King via phone number or submit a note through the contact us option on kingfence.com.
Let them know when it was built (with date) and ideally where the concern is coming into play (within proximity).
At that point they’ll determine whether it’s an issue they would want to check out as part of their 2-year covered deal or if it’s an application made through maintenance/context needed via operator instructions.
There’s no anticipated expectations outside what’s been published at kingfence.com – not behind closed doors; therefore a two-year guarantee on all workmanship performed on all projects combined with using reputable materials whose documented guarantee stands separate from theirs gets the job done.
For anything beyond those parameters made clear above, those details live within your contract itself and with documentation produced by owners or salespeople after sign-off occurs.
Q: What does the King Fence warranty actually cover?
The warranty issued by King Fence, known as the King Fence Promise, is an assurance of workmanship for two years from the date of installation. It guarantees that upon visual inspection or complaints from a homeowner, King Fence will stand behind its own work if there is something obvious. The materials themselves may be covered through manufacturers’ warranties, which are separate from King’s.
Q: How long does coverage last?
The last publicly stated warranty coverage available from King Fence is the two-year workmanship guarantee on all fences. This starts from the date of installation. At kingfence.com, it states that all workmanship is guaranteed for two years from this date. Any material warranties may be applicable through each manufacturer’s approach and can be longer or shorter depending on each type used; it’s best to check their particulars.
Q: Are weather-related problems covered?
King Fence does not specify a detailed list about what’s covered or not covered in terms of weather-related problems. In general, a contractor’s warranty like the King Fence Promise covers installation related problems, while ordinary weathering or damage from severe weather is assessed on an individual basis as a maintenance or homeowner’s insurance claim issue. If you think something is related to construction, contact King Fence and they will assess it to let you know if it is covered or not.
Q: Is it transferrable if I sell my house?
On its public website, there is no mention of whether the 2-year workmanship guarantee transfers to any new owner if you sell your home within that two-year period. Manufacturer warranties may have transfer rules specific to brands that differ from one another; it’s important to get these documented if you think selling is an option during this time.
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